Support teams use Knowlocker to host knowledge bases and to drop ‘how to’ articles directly into website based instant chat widgets.

 

Integrations with leading chat support platforms mean that you can deliver even live video and screen sharing sessions to an end user within a chat feed on leading chat support platforms.

 

For escalated issues, you can compile dossiers of information on users to ensure your teams have knowledge to hand.

 

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1

Public Folders

Host knowledge bases with public folders

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2

Live Video

Deliver one-to-one or one-to-group live video sessions

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3

Support Widgets

Post support articles & videos directly into chat support widgets.

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4

Dossier

Create dossiers for escalations.

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5

Search

Mine data and ‘how to’ articles

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6

Sharing

Share files and folders with prospects

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Working in the Support Sector?

Use Knowlocker to help improve your businesses process and make your workflows more efficient.

 

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Feature Sheets

We regularly publish case studies, white-papers and articles to help you learn and sell.

Knowlocker has a full 'onboarding' sequence, and 24/7 support. Cancel at any time.

 

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